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Breakthrough Analysis

Seth Grimes on NLP, text analytics, sentiment analysis, BI, visualization and more

April 11, 2017December 14, 2018

Why Companies Like United Think Customer Experience is Irrelevant

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April 4, 2017December 14, 2018

What NLP & Text Analytics Companies Got Funded or Acquired in 2016?

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March 30, 2017December 14, 2018

For a Startup, What’s the Upside, and the Cost, of a Flattering Partnership Proposal?

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March 17, 2017December 14, 2018

Emotion, Influence, Activation: The 2017 Sentiment Analysis Symposium

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January 19, 2017December 14, 2018

How Four AI Startups Help Brands Exploit Customer Reviews

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January 13, 2017December 14, 2018

Extract Insights from Text, the Trusted Analytics Way

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December 23, 2016December 14, 2018

CXpalooza: Your 2017 Customer Experience Conference Directory

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November 7, 2016

Ten Take-Aways from IBM World of Watson

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October 31, 2016

Lessons from IBM’s Chief Data Officer

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October 17, 2016

Topic Modeling for Humans, and the Advance of NLP

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  • Two days to the best in emotion insight for customer and market understanding, July 22
  • The art and science of emotional intelligence and emotion AI: July 22 at CX Emotion
  • The Power of Deep Listening for Consumer Insights

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