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Category: customer intelligence
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The Power of Deep Listening for Consumer Insights
![How Verizon Uses Voice of Customer Data to Guide Product Launches](http://breakthroughanalysis.files.wordpress.com/2018/02/jingjingcannon.jpg?w=980&h=980&crop=1)
How Verizon Uses Voice of Customer Data to Guide Product Launches
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Eight reasons to attend the June 27-28 Sentiment Analysis Symposium
![The Role of Measurement, Insights, and Loyalty in Customer Experience](http://breakthroughanalysis.files.wordpress.com/2017/05/trishdorsey1.png?w=980&h=980&crop=1)
The Role of Measurement, Insights, and Loyalty in Customer Experience
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Perceived Value Is Key To Customer Experience. Can It Be Computed?
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Privacy vs. Confidentiality vs. Anonymity: What You Need to Know
![The Insight Value of Social Listening](http://breakthroughanalysis.files.wordpress.com/2016/09/measurement.jpg?w=980&h=980&crop=1)
The Insight Value of Social Listening
![Language Use, Customer Personality, and the Customer Journey](http://breakthroughanalysis.files.wordpress.com/2015/10/scottnowson_square.jpg?w=980&h=980&crop=1)
Language Use, Customer Personality, and the Customer Journey
![Consumer Insights Lead to Activation: Q&A with MotiveQuest’s Brook Miller](http://breakthroughanalysis.files.wordpress.com/2015/06/brook-headshot.jpg?w=980&h=980&crop=1)