Category Archives: text analytics

Social sentiment matters — customer opinions, attitudes, and emotions — rants and raves that affect corporate reputation, provide valuable market and brand insights, and help you understand and engage with customers. Yet there are too many low-grade tools out there. … Continue reading

Posted on by | 3 Comments

Sentiment Analysis for Business, Finance & Social Media Showcased at May 8, New York Symposium

The speaker line-up next Sentiment Analysis Symposium is out. This symposium, the fourth, is slated for May 8, 2012 in New York. With speakers and panelists leading firms (including American Express, Fidelity Investments, Kraft Foods, the Red Cross, Thomson Reuters, … Continue reading

Posted in sentiment analysis, text analytics | Leave a comment

Smart Content Re-viewed: Text Analytics and Semantic Content Enrichment

A recent blog article of mine (thankfully) gave rise to a number of off-topic comments concerning the meaning of semantic content enrichment. As Marie Wallace of IBM remarked, it’s great to see the term semantic content enrichment generating discussion although … Continue reading

Posted in enterprise content management (ECM), natural language processing, open source, Semantic Web, semantics, text analytics | Tagged , | 7 Comments

Wisdom of the Sports Crowd: Good Odds with Sentibet Sentiment Analysis

Sentiment analysis is hot among financial-market traders, so why not for that other great betting domain, sports? Serafim Scandalos, an exec at Neurolingo, a Greek natural language processing (NLP) specialist, asked my reactions to Sentibet, currently in beta, which performs … Continue reading

Posted in natural language processing, sentiment analysis, text analytics | 2 Comments

Stephen Arnold Blows a Gasket

Stephen Arnold, a provider of “news and information… about search and content processing,” has his hatchet out in Temis, Spammy PR, and Quite Silly Assertions. Stephen Arnold, “Thy wit is a very bitter sweeting; it is a most sharp sauce,” … Continue reading

Posted in marketing, semantics, text analytics | 12 Comments

What are the most powerful open-source sentiment-analysis tools?

I took a stab at a Quora question, What are the most powerful open-source sentiment-analysis tools?. Here’s my response: I know of no open-source (software) tools dedicated to sentiment analysis. Instead, a variety of open-source text-analytics tools — natural-language processing … Continue reading

Posted in open source, sentiment analysis, text analytics | Tagged , , , , , , , , , , , | 1 Comment

Text Analytics in 2012

Will 2012 be The Year of Text Analytics? But wait. Wasn’t 2011 — weren’t 2010 and a few years before that — for those in the know? I think so, and I think 2012 will keep up the pace, seeing … Continue reading

Posted in text analytics | Tagged , , , , | 1 Comment

From Sentiment Analysis to Enterprise Applications

If your perception of sentiment analysis was shaped by Twitter-sentiment toys, it’s time for a relook. These “toys” simplistically score tweets positive/negative/neutral based solely on keyword presence without regard for context. Semantically rooted sentiment technologies do better by getting at … Continue reading

Posted in CRM, marketing, sentiment analysis, social media, text analytics | Tagged , , , , , , , , , | 1 Comment

How I Estimate (Social/Sentiment/Text Analytics) Market Size

Business loves market-size estimates. They quantify opportunity, measured as the gap between an existing and an addressable market, with growth rates providing a reality check. They help an individual solution provider understand how it stacks up against the competition, and they guide investors … Continue reading

Posted in sentiment analysis, social media, text analytics | Tagged , , , , , | Leave a comment