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Category: customer experience
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The Power of Deep Listening for Consumer Insights
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The Emotion AI conference: Call for Speakers, CX Emotion, 20 June in London
![How Verizon Uses Voice of Customer Data to Guide Product Launches](https://breakthroughanalysis.files.wordpress.com/2018/02/jingjingcannon.jpg?w=980&h=980&crop=1)
How Verizon Uses Voice of Customer Data to Guide Product Launches
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Airbnb, Travelocity, and Hilton Teach the Bad, Better, and Best of Net Promoter Surveys
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How Blockchain Remakes the Consumer Trust Equation
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How to Measure Brand Value: A FleishmanHillard View
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Eight reasons to attend the June 27-28 Sentiment Analysis Symposium
![The Role of Measurement, Insights, and Loyalty in Customer Experience](https://breakthroughanalysis.files.wordpress.com/2017/05/trishdorsey1.png?w=980&h=980&crop=1)
The Role of Measurement, Insights, and Loyalty in Customer Experience
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