March 4, 2019March 4, 2019 The Emotion AI conference: Call for Speakers, CX Emotion, 20 June in London Continue reading →
March 6, 2018May 1, 2019 How Verizon Uses Voice of Customer Data to Guide Product Launches Continue reading →
July 18, 2017December 14, 2018 Airbnb, Travelocity, and Hilton Teach the Bad, Better, and Best of Net Promoter Surveys Continue reading →
June 12, 2017December 14, 2018 How to Measure Brand Value: A FleishmanHillard View Continue reading →
June 7, 2017December 14, 2018 Eight reasons to attend the June 27-28 Sentiment Analysis Symposium Continue reading →
May 17, 2017 The Role of Measurement, Insights, and Loyalty in Customer Experience Continue reading →