The CX Emotion conference takes place this week, online on Wednesday, July 22. If you haven’t checked it out, please do now —
Our topics are emotion, experience, empathy, and impact. Attend to learn how to transform insights into killer brand strategy, stand-out marketing, happy employees, and satisfied customers, to learn about techniques and also technologies including natural language processing, facial coding, and speech analytics: Emotion AI.
Please review the agenda: cx-emotion.com/agenda. We’ll be online on Wednesday, July 22, 9 am to 4:30 pm BST (UK) / 10 am to 5:30 pm CEST. Recordings will be available after the conference.
Emotive CX leader Martin Hill-Wilson — Mario Streng from British Gas and data scientist Alex Cibbon from Kantar — Volvo CX lead Nicola Langley and Michal Szaniecki from Volkswagen — Alya Yacoubi from Zaion on Empathic Bots — Convosphere CEO Jackie Cuyvers — luxury, meaning, and semiotics authority Martina Olbertova. I’m looking forward to hearing from them and our other speakers. It’s too much to list them all.
You’ll gain — or reinforce — a solid foundation in leading-edge Customer Experience, Workforce, and Consumer Insights practices and tech options.
Won’t you join us? Register online at cx-emotion.com. Note our team discount and low student/hardship rate of £50 (€55). I’d like you to be there. Send me a note for information: firstname.lastname@example.org.
Will you join us on the 22nd?