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Category: customer experience
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Why Companies Like United Think Customer Experience is Irrelevant
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How Four AI Startups Help Brands Exploit Customer Reviews
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CXpalooza: Your 2017 Customer Experience Conference Directory
![The Insight Value of Social Listening](https://breakthroughanalysis.files.wordpress.com/2016/09/measurement.jpg?w=980&h=980&crop=1)
The Insight Value of Social Listening
![Call for speakers – LT-Accelerate, Brussels, 21-22 November 2016 (LTA16)](https://breakthroughanalysis.files.wordpress.com/2016/06/lta16b.png?w=980&h=980&crop=1)
Call for speakers – LT-Accelerate, Brussels, 21-22 November 2016 (LTA16)
![The Customer Experience Journey: A Clarabridge Conference Report](https://breakthroughanalysis.files.wordpress.com/2016/05/screen-shot-2016-04-29-at-1-51-12-pm.png?w=980&h=980&crop=1)
The Customer Experience Journey: A Clarabridge Conference Report
![Language Use, Customer Personality, and the Customer Journey](https://breakthroughanalysis.files.wordpress.com/2015/10/scottnowson_square.jpg?w=980&h=980&crop=1)
Language Use, Customer Personality, and the Customer Journey
![Loyalty: Earned, Owned, and Paid](https://breakthroughanalysis.files.wordpress.com/2015/06/forresterpoe.gif?w=980&h=980&crop=1)
Loyalty: Earned, Owned, and Paid
![Roads to Text Analytics Commercialization: Q&A with José Carlos González, Daedalus](https://breakthroughanalysis.files.wordpress.com/2014/04/small_photo_jose_c-_gonzalez.jpg?w=980&h=980&crop=1)