April 24, 2017December 14, 2018 Perceived Value Is Key To Customer Experience. Can It Be Computed? Continue reading →
April 11, 2017December 14, 2018 Why Companies Like United Think Customer Experience is Irrelevant Continue reading →
January 19, 2017December 14, 2018 How Four AI Startups Help Brands Exploit Customer Reviews Continue reading →
December 23, 2016December 14, 2018 CXpalooza: Your 2017 Customer Experience Conference Directory Continue reading →
June 20, 2016 Call for speakers – LT-Accelerate, Brussels, 21-22 November 2016 (LTA16) Continue reading →
April 1, 2015 Roads to Text Analytics Commercialization: Q&A with José Carlos González, Daedalus Continue reading →